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Malo Ceramics is categorized by department to ensure
the highest quality customer service. These include: Reception, Models, CADD (Computerized
Aided Dental Design), Metal Structures, Titanium and Acrylic, Ceramic, Educational
and Surgical Models, Packaging and Quality Control. This categorization establishes
premier customer service by organizing specialized technical teams for each step
of the restorative (rehabilitation) procedure.
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Each department has its own specialized technical team
with two head technicians responsible for each step of the restorative procedure.
The head technicians guarantee the department’s quality control and efficient function.
They also implement new techniques and protocols and professionally interface with
each of the other departments. Regular meetings to discuss selected cases and new
technology attest to the strong
academic component of the
Malo Ceramics philosophy of excellence.
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